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Senior Clinical Secretary(FT), Neurology Department

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Secretarial/Clerical/Administrative Support
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1900002I Requisition #
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Performs a variety of administrative support duties, as well as a wide range of customer service-related duties to assist in the overall functioning of the department.
 
Responsibilities:
  1. Provides direct secretarial support to our Headache team.
  2. Schedules patient visits and procedures, and manages provider clinic schedules.
  3. Works with providers to accommodate urgent patient needs by scheduling appointments within the appropriate timeframes.
  4. Obtains prior authorizations for radiological procedures at outside facilities.
  5. Conducts on the job training for new staff members.
  6. Provides phone coverage to the Neurology Call Center during lunch rotation and when needed.
  7. Provides cross-coverage of other secretarial duties when needed (across the various Neurology subspecialties).
  8. Monitors and processes all incoming faxes to our electronic fax queue.
  9. Creates agendas and takes minutes for meetings.
  10. Coordinates conferences/meetings and make travel arrangements.
  11. Performs other duties as required or assigned.
The successful candidate will be detail-oriented, with excellent communication and interpersonal skills and proven ability to prioritize tasks.  Since this position will work in conjunction with clinical and administrative support staff and providers, the ability to function independently, as well as within a team is required.


 

Minimum Qualifications:
  • High School diploma with 3 years of administrative support experience or the equivalent required. 
  • Proven experience working with the public required. 
  • Previous experience working in a medical setting preferred. 
  • Knowledge of medical terminology may be required. 
  • Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's. 
  • Excellent communication and interpersonal skills required.
 
Required Licensure/Certification Skills:
None

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