Learning Experience Designer (FT), Learning Technology

190002B8 Requisition #

With the goal of improved patient care and employee engagement, design, develop and facilitate delivery of digital and hybrid learning solutions for physicians, nurses, allied health workers, and other healthcare professionals.  This position primarily supports the continuous improvement work executed by Dartmouth-Hitchcock Health’s Value Institute.


Please include a resume and cover letter for this position, in addition to the job application.


Responsibilities: A listing of the key responsibilities:

  1. Design and deliver effective role-based training which helps enable Dartmouth-Hitchcock Health employees to do their best work.

  2. Identifies performance and development needs and recommends learning and workflow performance solutions.

  3. Utilizes best practice instructional design framework(s) to design effective learning solutions which are learner-centered, organized, accurate, relevant and engaging.

  4. Conducts needs analysis to identify learning and performance objectives, build competency mapping, evaluation, and assessment strategies ensuring the learner journey is effective and meaningful.

  5. Designs experiences that solve important learning problems most often based in the clinical environment.

  6. Innovates digital learning at D-H to provide evidence-based solutions such as social and peer learning, workflow learning, informal learning, and performance-based learning.

  7. Works with subject matter experts to leverage a variety of learning development tools to develop and deliver training that utilizes a blended learning approach including simulation–based, instructor-led, and digital.

  8. Deploys online simulations, scenarios and interactions, and consult on video production, storyboards, and interactive videos.

  9. Designs and develops bite size learning assets including graphics, gamification elements, and quick reference guides.

  10. Maintains, updates, improves, and delivers existing digital and hybrid content as needed in a fast-paced and changing environment.

  11. Performs other duties as required or assigned.


Minimum Qualifications:

  • Bachelor’s degree with 4 years of experience in learning design, curation, and/or instructional design role.

  • Flexibility, a positive attitude, strong communication skills, and desire to work ultra-productively as part of a team an absolute must.

  • Demonstrated time and project management skills and ability to meet all scheduled deadlines.

  • Must demonstrate work samples as part of hiring process.


Preferred Qualifications:

  • Advanced degree in a relevant field preferred.

  • Strong proficiency in Articulate Storyline 360 (preferred) or Adobe Captivate with willingness to learning Storyline 360.

  • Ability to adapt quickly to new technology, new processes and procedures, and standards in an environment of continuous improvement.

  • Prior experience developing engaging learning experiences for delivery in a variety of formats across a variety of professions.

  • Proficiency in Adobe CS suite of applications.

  • Experience developing for clinical learning environments in healthcare settings a plus.

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