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Clinical Secretary (FT - Temporary), Endocrinology - Days

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Secretarial/Clerical/Administrative Support
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180001R6 Requisition #
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Full-time, 40-hour per week, temporary position through July and August
 
POSITION SUMMARY:
Reviews, processes, and tracks all referrals for services delivered by providers.
 
RESPONSIBILITIES:
  1. Responds to patient calls providing general information and education.
  2. Supports providers and staff in addressing patient questions/concerns.  Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.
  3. Acts as liaison between primary care physicians & specialists outside D-H.
  4. Implements and monitors D-H policies and procedures.  Participates in initiatives to improve the referral management process.
  5. Performs other duties as required or assigned.


Minimum Qualifications:
  • High school graduate or equivalent with 1 year of experience in provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Ability to effectively interact with providers, staff, patients and insurance plan representatives a must.
  • Able to prioritize tasks.
  • Must have prior computer experience, excellent communication skills, and attention to details.
 
Required Licensure/Certification Skills:
  • None

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