Clinical Secretary (FT), Oncology - St Johnsbury

Secretarial/Clerical/Administrative Support
190003NY Requisition #
This position is located in St. Johnsbury, Vermont. This Clinical Secretary position Reviews, processes, and tracks all referrals for services delivered by providers.

A listing of the key responsibilities
  1. Responds to patient calls providing general information and education.
  2. Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.
  3. Acts as liaison between primary care physicians & specialists outside DH.
  4. Implements and monitors DH policies and procedures. Participates in initiatives to improve the referral management process.
  5. Performs other duties as required or assigned.
Minimum Qualifications:
  • High school graduate or equivalent with 1 year experience in provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Ability to effectively interact with providers, staff, patients and insurance plan representatives a must.
  • Able to prioritize multiple tasks.
  • Must have prior computer experience, excellent communication skills, and attention to detail.

Required Licensure/Certification Skills:

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